Garage door questions

Often, yes. We're open 8am to 9pm every day, including weekends, and keep the van stocked with springs, cables, rollers and remotes so most faults are fixed on the first visit.

It depends on the part that has failed. We diagnose the door first and give you a written price before any work starts, so there are no surprises on the invoice.

Please don't. Without the spring the door's full weight is unbalanced and it can drop suddenly. Leave it closed, keep clear, and call us on 07 5620 3493.

If the panels are sound, a repair and service is usually the better value. If the door is rusted through, badly dented or the motor is very old, we'll show you the cost of both so you can choose.

Salt carried on the sea breeze settles on hinges, rollers and springs and starts corrosion quickly. Rinsing the door with fresh water and a service every 6 to 12 months makes a big difference.

In most cases, yes. We check the door is balanced and in good order, then fit an opener sized to its weight, with remotes and an optional wall keypad.

Currumbin, Currumbin Waters, Currumbin Valley, Elanora, Palm Beach, Tugun, Bilinga, Coolangatta, Kirra, Tallebudgera, the Burleigh area and further north and inland across the southern Gold Coast.

Both, along with tilt doors and custom timber-look doors. We repair them, service them and install new ones.

Please don't. Lifting it by hand or running the motor puts all the weight on the cables and opener, and the door can drop. Leave it closed and call us.

They were installed together and have done the same number of cycles. Replacing both gives balanced lift and saves a second call-out soon after.

Usually about an hour or two on site, depending on the door.

If parts are still available and the motor is sound, often yes. If the opener is very old or parts are hard to get, a new one may be better value. We'll show you both prices.

Usually the safety beams are dirty, blocked or misaligned. Wipe the two small lenses near the floor first. If it continues, the force setting or the door's balance needs attention.

We work on most openers used in homes on the Gold Coast. Tell us the make and model when you call and we'll confirm.

Often. Try a new battery first. If the wall button opens the door but the remote doesn't, the remote may need recoding or replacing.

Some remotes can be self-coded, but they must be the right type for your opener. We can supply the correct one and code it for you.

A wireless keypad outside the door lets people in with a code, which suits families and tradespeople. Most households keep remotes for the car as well.

Most residential doors are installed in a single day once the door has arrived.

Yes, removal and disposal of the old door is part of the job.

Sometimes. If it suits the new door and is in good order, we can reuse it. Otherwise we'll quote a new one.

Every 6 to 12 months near the beach, and about once a year elsewhere on the Gold Coast.

An inspection of every moving part, cleaning and lubrication, adjustments to the door and opener, and a safety test.

No. Grease in the tracks collects dirt and sand. The tracks should be clean; the rollers and hinges get a light lubricant.

Salt spray is heaviest within the first few hundred metres, but it travels further inland on a strong sea breeze.

No part is completely immune, but stainless and galvanised parts last much longer in salt air than plain steel.

Yes. A monthly rinse with fresh water removes salt before it can do damage, and costs nothing.